Client work · Software development agency
Change the production model before adding people
A software agency had frustrated customers, developer turnover and outsourced work it could not control. I owned the strategy and execution of replacing that production model with an internal engineering team. We connected ownership to contribution and used AI to automate repeatable work.
−42%
Engineering salary costs
Constraint
Hard-to-control outsourced production
Decision
Establish an internal engineering team
Work
Contribution-linked ownership and AI-assisted production