Client work · SaaS turnaround
Recover capacity by addressing the causes
At a SaaS startup, defects, rework and customer losses called for stronger engineering capability. I replaced junior and mid-level roles with exceptional senior engineers and took technical responsibility off the CEO, leading changes across product, engineering, QA and DevOps.
−42%
Average monthly engineering staff costs
0
Technology-related churn
Constraint
Defects, rework and technology-related customer loss
Decision
Rebuild around exceptional senior engineers
Execution
Product, engineering, QA and DevOps under Matthias’s leadership